Privacy Policy & SMS Terms
Privacy Policy & SMS Terms
Effective Date: August 11, 2026
The Move Caddies LLC, DBA The Move Caddies (“The Move Caddies,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.themovecaddies.com), interact with our services, or communicate with us, including via SMS text messaging.
By using our website or services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
| Information Category | Details Collected |
|---|---|
| A. Personal Information | Name, email address, phone number, physical address, booking details (move date, location, service needs), and payment information (processed through secure third-party processors). |
| B. Automatically Collected Information | When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, cookies, and tracking data. |
| C. SMS Information | If you opt in to receive text messages, we may collect your phone number, message content, delivery logs, and message frequency details. |
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide moving, packing, storage, and related services
- Schedule appointments and communicate with customers
- Send confirmations, reminders, and service updates
- Improve website functionality and customer experience
- Respond to customer inquiries
- Send promotional messages (only with consent)
- Comply with legal requirements
3. SMS/TEXT MESSAGING POLICY
By providing your phone number, you consent to receive SMS communications from The Move Caddies, including:
- Appointment reminders
- Service updates
- Customer service messages
- Quotes and confirmation messages
- Arrival and delivery updates
- Promotional offers (if opted in)
Message frequency may vary. Standard message and data rates may apply.
- Opt-Out: Reply STOP at any time to unsubscribe.
- Help: Reply HELP or contact us at tmc@themovecaddies.com or 970-999-4895.
We do NOT sell or share phone numbers or SMS consent with third-party marketers.
4. INFORMATION SHARING
We may share information with:
- Service providers assisting in business operations
- Subcontractors involved in moving services
- Law enforcement, if required by law
We do NOT sell personal information.
| Policy Topic | Description |
|---|---|
| Data Security | We use commercially reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure. |
| Cookies & Tracking | Our website may use cookies, tracking pixels, and analytics tools to improve user experience. Users may disable cookies through their browser settings. |
| Third-Party Links | External links may appear on our website. We are not responsible for the content or privacy practices of third-party websites. |
| Children’s Privacy | We do not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be promptly removed. |
5. YOUR RIGHTS
Depending on your jurisdiction, you may request:
- Access to your information
- Corrections
- Deletions
- Opt-outs
Contact us to exercise these rights.
6. CONTACT INFORMATION
The Move Caddies LLC
6410 S. College Ave, Ste A
Fort Collins, CO 80525
Email: tmc@themovecaddies.com
Phone: 970-999-4895
7. POLICY UPDATES
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
SMS TERMS & CONDITIONS
Last Updated: August 11, 2026
These SMS Terms & Conditions (“Terms”) govern your participation in the SMS program operated by The Move Caddies LLC, DBA The Move Caddies.
By opting in, you agree to these Terms.
1. PROGRAM DESCRIPTION
You may receive:
- Quotes and confirmation messages
- Appointment reminders
- Arrival and delivery updates
- Customer service updates
- Promotional offers (if opted in)
Message frequency may vary.
| Section | Details |
|---|---|
| Consent | By opting in, you confirm that you are the owner or authorized user of the phone number provided and consent to receive automated and manual SMS communications. Consent is not a condition of service. |
| Opt-Out | To unsubscribe, reply STOP. To request help, reply HELP or contact us at tmc@themovecaddies.com or 970-999-4895. |
| Message & Data Rates |
Standard message and data rates may apply based on your mobile carrier plan. |
| Supported Carriers |
Our messaging program is supported by major U.S. carriers; however, delivery is not guaranteed. |
| Privacy | We do not sell or share SMS consent or phone numbers with third-party marketers. Our full Privacy Policy is available at: https://www.themovecaddies.com/privacy-policy-sms-terms/ |
6. CONTACT INFORMATION
The Move Caddies LLC
6410 S. College Ave, Ste A
Fort Collins, CO 80525
Email: tmc@themovecaddies.com
Phone: 970-999-4895
3. CHANGES TO TERMS
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
Additional SMS Disclosures
1. SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from The Move Caddies, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Quotes and booking confirmations
- Arrival / delivery updates
- Billing inquiries
- Promotions or offers (only if you have opted in)
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive several messages related to a specific move or booking.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary for domestic or international messages.
5. Opt-In Method
You may opt in to receive SMS messages from The Move Caddies in the following ways:
- Verbally, during a conversation
- By submitting an online form on our website
- By filling out a paper form
6. Opt-Out Method
You can opt out of receiving SMS messages at any time. Simply reply STOP to any SMS message you receive. Alternatively, contact us directly to request removal from our messaging list.
7. Help
If you are experiencing any issues, reply with the keyword HELP, or contact us at 970-999-4895 or tmc@themovecaddies.com.
8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting STOP.
For assistance, text HELP or contact us through our Contact page or at 970-999-4895.
Message frequency may vary.