Privacy Policy
Privacy Policy for The Move Caddies
Effective Date: 12/13/2024
The Move Caddies is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or customer support. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information that you provide directly to us and information automatically collected through your interaction with our services.
Information You Provide
- Personal Information: Name, address, email address, phone number, and other details required for moving or storage services.
- Payment Information: Credit card details and billing information when you purchase our services.
- Service Details: Information about your move, including locations, dates, and items to be transported or stored.
- Inquiries: Information you provide when filling out forms, requesting quotes, or contacting customer support.
Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Information about your activity on our website, such as pages visited, time spent, and links clicked.
- Cookies: Small data files stored on your device to help us improve your user experience.
2. How We Use Your Information
We use your information to provide, improve, and personalize our services, as well as to communicate effectively with you.
Purposes of Data Use
- To provide moving and storage services, including quotes, scheduling, and updates.
- To process payments securely.
- To respond to inquiries and provide customer support.
- To send promotional materials, updates, and important service notifications (you can opt out of promotional emails).
- To improve our website functionality and user experience.
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
- With Service Providers: Third-party companies that help us deliver our services, such as payment processors, logistics partners, and customer support platforms.
- For Legal Reasons: When required by law or to protect the rights, property, or safety of The Move Caddies, our customers, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Your Privacy Choices
You have the right to manage your personal information and how it is used:
- Access and Update: You can request access to or correction of your personal information by contacting us.
- Opt-Out: You can opt out of receiving promotional emails by clicking the unsubscribe link in our emails or contacting us directly.
- Cookies: Most web browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect website functionality.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure servers. While we strive to protect your data, no system can guarantee 100% security.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this policy indicates when it was last revised. Please review this page regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
The Move Caddies
Email: tmc@themovecaddies.com
Phone: 970-999-4895
Mailing Address: 6410 S. College Aveess
We are committed to protecting your privacy and ensuring a safe and transparent experience when using our services.