Whether you’re planning a local move in Denver or a long-distance relocation across Colorado, avoiding a moving scam is just as important as packing your boxes. Unfortunately, the moving industry is not immune to fraud. Dishonest moving companies, shady brokers, and outright scammers continue to target unsuspecting customers, using deceptive tactics that result in damaged property, inflated prices, or even belongings being held hostage.
This blog will walk you through how to identify and avoid moving scams, protect your money, and choose a legitimate Denver moving company like The Move Caddies—so your move stays smooth, secure, and stress-free.
Spotting a Moving Scam: Common Red Flags
1. Suspiciously Low Estimates
If a quote seems far below others in your zip code, that’s your first red flag. While everyone wants a good deal, scammers often use “lowball” pricing to lure you in—then demand more money after loading your items onto the truck.
2. No On-Site Estimate
A reputable moving company will inspect your furniture, boxes, and other belongings—either in-person or via virtual survey—before giving a written moving contract. If a company provides an estimate over the internet or phone without seeing your home, beware.
3. Large Upfront Payments
Avoid movers that demand a large cash deposit or ask you to pay entirely before the move. Legitimate Denver moving companies typically ask for a small deposit and allow credit card payments for added consumer protection.
4. Vague or Missing Contracts
You should never sign a contract that lacks clear pricing, dates, and services. A proper moving contract should list packing services, storage (if applicable), delivery windows, and a full inventory of your property.
5. No Licensing or Credentials
All interstate movers must be registered with the United States Department of Transportation (USDOT). If the company won’t provide a DOT number or show proof of insurance, it’s time to walk away.
Moving Brokers vs. Moving Companies
Not all movers you find online are actual moving companies. Many are brokers, who sell your move to another provider—often without checking that provider’s background. Some brokers misrepresent themselves as actual movers and pass your job to the lowest bidder. This increases your chances of dealing with a moving scam.
Before signing, clarify whether you’re working with a broker or a licensed moving company like The Move Caddies, which handles every aspect of your move directly—from packing to transport to delivery.
How to Protect Yourself from Moving Scams
✅ Research Before You Book
Search for the mover’s USDOT number, read reviews, and check the Better Business Bureau for complaints. Cross-reference the company’s name, website, and address. Scammers often operate under multiple business names across different states like North Carolina, Massachusetts, or West Virginia to avoid detection.
✅ Insist on a Written Estimate
Request at least three detailed quotes from movers in Denver or your local area. Be sure each one includes a binding estimate and complete list of charges. Don’t rely on verbal agreements or vague pricing.
✅ Keep Valuables and Essentials with You
During the move, carry items like legal documents, medication, and irreplaceable heirlooms yourself. If damages occur, this limits your risk and gives you peace of mind.
✅ Know the Law
Federal law requires that you receive a copy of “Your Rights and Responsibilities When You Move” during an interstate move. A company that fails to provide this is not operating within legal standards.
Short Moves Still Require Vigilance
Even if you’re only moving a few blocks in Denver or within another Colorado city, scams can happen. Local moves are not exempt from poor service, surprise fees, or stolen items. Always vet local movers near you with the same attention you’d give a cross-country relocation.
What to Do If You’ve Been Scammed
If you suspect you’ve fallen victim to a moving scam, don’t wait. Report the issue to the Federal Motor Carrier Safety Administration and file a complaint with the Better Business Bureau. Also, notify your credit card provider and your local consumer protection agency.
Taking legal action may be necessary if your property is being withheld or you’ve experienced major damages. Keep copies of all documents, contracts, emails, and photos of your inventory for support.
FAQ: Avoiding Moving Scams
1. How can I verify a moving company is licensed and trustworthy?
Check for a USDOT number on the FMCSA website, review the company’s BBB profile, and make sure they list a legitimate business address.
2. What should I look for in a moving contract?
A valid contract should include services provided (e.g., packing, storage), the full estimate, delivery dates, and an itemized inventory.
3. Are moving brokers safe to use?
Some brokers are legitimate, but many scams originate from brokers selling jobs to the lowest bidder. It’s safer to hire a direct service provider like The Move Caddies.
4. What payment methods are safest?
Use credit cards for added protection. Avoid large cash payments or wire transfers, which are harder to dispute.
5. Can a moving company legally change the price after pickup?
No. Unless you change the service scope or item list, a mover cannot legally increase your rate after loading begins. If they do, report them immediately.
Choose Safety, Transparency, and Experience—Choose The Move Caddies
At The Move Caddies, we’re committed to safe, honest, and reliable moves throughout Denver, Colorado, and beyond. We provide detailed contracts, transparent pricing, secure transportation, and customer-first service. Whether you’re moving down the block or across the country, we’ll help you do it right.
Protect your move and your money. Request a free quote today from The Move Caddies and enjoy peace of mind every step of the way.
